If you have a problem, yo, we'll solve it...
FAQ's
Where is your shop located?
We are still working to secure a space for our shop in the late Summer/Early Fall. Look for us somewhere around Georgetown! As we continue to finalize details, we will happily share our location with you. Check back soon for updates!
Will you carry mum supplies?
Absolutely! We carry a selection of mum/garter making supplies, fun and unique gifts and school spirit items for fans of all ages.
If your school is not listed, will you still carry my schools colors?
Yes! We hope to provide the mum/garter supplies for all area schools and can fill orders for almost any school or color combination you request. Please contact us before ordering to be sure we have the colors you need in stock!
How can I place an order?
The easiest way to order a mum or garter is to order online through our website. We have detailed out the order process to make it as easy as possible to assist you in designing your desired mum or garter. Online orders will be accepted beginning in mid-August.
Can I order a mum online and have it shipped to me?
At this time, we do not offer shipping on completed mums but are happy to ship mum supplies through our online shop coming soon! All custom orders must be picked up at a specified location in Georgetown.
What can I do if I need to cancel or make changes to an order?
Please contact us with your order number as soon as possible! We will do out best to accommodate you! Be aware that there may be an additional fee for changes or cancelling depending on the timeline. Refunds for cancellations will depend on the stage of completion that your order is in. If we have substantially completed your order, you will loose your down payment.
Contact us as soon as you discover a change that needs to be made to your order.
HELP! My mum/garter that I made needs some professional assistance!
If you bought a mum elsewhere or tried to make your own and you’re not satisfied with the result, bring it to us in the shop and we will help you for a reasonable cost!
Mums have glue that will melt if left out in the Texas heat (never leave your mum in a hot car!!). These repairs will incur a fixing fee but we will do our best to help you get them back on track! Contact us as soon as possible if your mum/garter is in need of repair.
Custom Order Mistakes
We are human…. If we make a mistake on your order, bring it back to the shop and we will fix it! No questions asked and no charge for fixing our errors.
What kind of payment do you accept
We accept cash, checks and credit cards. Custom orders must pay 50% down payment and the remaining balance when order is picked up.
Don't see the answer to your question? Contact us